Welcome to the TinyTots Orlando family! We’re thrilled to help make your Orlando vacation magical, easy, and stress-free.

To ensure everything runs smoothly, please review our rental terms below. By completing your reservation, you agree to these terms.

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1. Reservations & Payments

Payment: Full payment is due at the time of booking via card or electronic payment.
Confirmation: You will receive an automated booking confirmation via email immediately, followed by drop-off details within 24 hours.
Adjustments: You authorize TinyTots Orlando Rentals to adjust payments for added items, extended rental days, or fee resolutions in accordance with this agreement.

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2. Delivery & Return Pick-Up

Service Area: We provide free delivery & pick-up to major resorts, hotels, and vacation homes across the Disney, Universal, Kissimmee, Davenport, and Lake Buena Vista areas.
Meeting & Timelines:
Because Orlando traffic can be unpredictable, please allow a 30-minute grace beyond your specified delivery/pickup window around your scheduled time. We will usually communicate with you about these delays

If your resort requires an in-person handoff (such as all Disney-owned properties), we will meet you at the designated guest drop-off area. Please let us know at least 1 hour in advance if you need to adjust your meet time.


Important Resort Rule: Please do not leave gear in hotel rooms or unattended at Disney bell stands upon checkout, as resorts may refuse or charge handling fees. Gear left in guest rooms will incur a $25 recovery fee, and uncoordinated bell abandonment carries a $75 fee.

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3. Equipment Care & Safety

Personal Use Only: All rented strollers and gear remain the property of TinyTots Orlando Rentals and are for your personal family use during your stay.

Safe Usage: Always secure little ones using the built-in harnesses and never exceed the manufacturer weight limits. Strollers are intended for children only—please avoid overloading the handlebars with heavy bags.

Cleanliness: We sanitize every item between rentals. We know spills happen in the parks! Minor messes are completely fine, but excessive soiling (e.g., gum, paint, bodily fluids) requiring deep restoration may incur a $30 detailing fee.

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4. Loss, Theft & Optional Protection

Responsibility: You are responsible for keeping the gear safe during your rental. Please park strollers in designated theme park stroller parking areas.

Damage or Theft: In the rare event an item is lost, stolen, or damaged beyond standard wear and tear, you agree to cover the repair or replacement cost.

TinyTots Peace-of-Mind Coverage: If you purchased our optional damage/theft waiver, you are fully protected against accidental damage and park theft (police/security report required for theft claims).

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5. Cancellations & Modifications

Need to change plans? We get it—vacation plans with kids change!

Cancellations made at least 72 hours prior to your delivery date receive a 100% full refund.

Cancellations within 72 hours are eligible for a rental credit valid for up to 1 year.

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6. Liability Waiver

By accepting delivery, you confirm that you will operate all equipment in accordance with manufacturer instructions. TinyTots Orlando Rentals is not liable for any injuries, accidents, or property damage resulting from the misuse or operation of rented equipment during your rental period.

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Need Help During Your Stay?

We’re only a quick call or text away!

Text / Call: (689) 407-5956
Email: [email protected]`
Hours: 7:00 AM – 9:00 PM (7 Days a Week)